Mobile governance should be implemented in Transport department: CM Chouhan

Mobile governance in Transport department

Focus should be made on providing better services to common man

Bhopal, Dec 11

Chief Minister Shivraj Singh Chouhan has said that focus should be made on increasing public transport facilities in urban and rural areas in the state. With continuous control over Covid-19, the availability of means of transport to the public should be ensured. The work of starting a driving training centre in the state should be speed-up.

Chief Minister Chouhan was reviewing the Transport department in Mantralaya.

Chief Minister Chouhan said that Mobile Governance must be implemented in the Transport Department at a fast pace. It was informed at the meeting that an initiative has been taken to set up automated driving testing track in five major transport offices. New building of Regional Transport Office Bhopal will be inaugurated soon. Chief Secretary Iqbal Singh Bains, Commissioner Transpor Mukesh Jain were present in the meeting.

Chief Minister Chouhan said that common man should get facilities from the activities of Transport Department. Timely action should also be taken to make driving license, prevent tax evasion, ensure safe environment for women in public transport and withdrawal of assets of the department. The plan to impart train women members of Shaurya Dal in martial arts and as drivers-conductors is commendable. Along with the Shaurya Dal, other women should also be linked to it.

Chief Minister Chouhan said that mobile services should be made useful. In the meeting, Additional Chief Secretary Transport Shri SN Mishra informed that citizen-centric services are being operated through mobile app under M-Governance for transport services. Funds will be received through withdrawal proceedings related to the bus stand of Madhya Pradesh government located in Nagpur (Maharashtra). This action can be taken through the portal of the newly formed Department of Public Asset Management. Work is in progress for the withdrawal of Tarana Bus Depot (Ujjain), Binaganj Bus Stand (Guna) and Porsa Bus Depot (Morena) in the state. A total of 43 assets are fit for withdrawal. Madhya Pradesh State Transport Corporation has 44 assets on lease from the government. Modern technology is being used to make public transportation convenient and safe in the state. Information regarding the activities of Madhya Pradesh Intercity Transport Authority set up in the year 2014 were also given in the meeting.

Action on roadmap of Atmanirbhar Madhya Pradesh begins

Information about implementation of works related to Transport department in the road map of Atmanirbhar Madhya Pradesh was also given in the meeting. Under this, setting up of help desk in all transport offices, making employees skillful in IT, and continuing renewal of learning license, driving license and issuing duplicate licenses, faceless services like temporary permit will start from this year to ensure ease of living through transport services.

It was informed in the meeting that more than 98 percent of the applications in Transport Department have been disposed of within the time-limit under CM Helpline, Public Service Guarantee. Out of 58 thousand 893 complaints received in the helpline, 57 thousand 974 complaints have been resolved. The Transport Department has often been in the first place on the CM Helpline portal.


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