Union Minister of Railways Piyush Goyal said that the Railways in coordination with Government Railway Police (GRP) is taking adequate measures for the safety and security of passengers in trains as well as at stations. The Union Minister was replying to a question during the proceedings of Lok Sabha.
On vulnerable and identified routes/sections, the Union Minister said trains are escorted by Railway Protection Force (RPF) in addition to trains escorted by Government Railway Police of different states.
Railway Help Line Number – 139 of Indian Railways is working round the clock for security related assistance to passengers and passengers in distress. The Indian Railways are in constant touch with passengers through various social media platforms. Railways are in regular touch with passengers, women passengers in particular, and collecting their feedback on safety measures as women safety is utmost priority of Indian Railways.
Moreover, passengers are being educated through frequent announcements about theft, snatching etc. An Integrated Security System (ISS) consisting of surveillance of vulnerable stations through Close Circuit Television Camera Network, Access Control etc. has been sanctioned to improve surveillance mechanisms over 202 railway stations. Drives are conducted against entry of unauthorized persons in trains and railway premises.
Station Security Plan is being implemented at major stations in a phased manner to enhance access control, improve surveillance and achieve synergy between deployment of various security agencies on the station. CCTV cameras have been provided in 2931 coaches and 668 Railway stations for enhancing security of passengers. Emergency Talk Back System and Closed Circuit Television Surveillance Cameras have been provided in ladies compartments/coaches of all newly manufactured Electrical Multiple Unit (EMU) and air-conditioned rakes of Kolkata Metro.